You will receive an order confirmation immediately after completing the order process.

We take shipping seriously and want to ensure your treasured goods arrive safely and timely. The shipping is free for all orders over £50 so stock up.

Delivery Costs within UK

1- General Products

Orders up to 2kg : £3.95

Orders between 2kg – 10kg : £6.95

Orders between 10kg – 20kg: £10.95

Free Shipment on all orders over £50

2- Frozen - Chilled - Perishable Products

Orders up to £30: £9.95

between £30- £50: £6.95

Free Shipment on all orders over £50

Good and efficient logistic services can also make mistakes. If products are missing, or you have received the wrong products, please let us know via contact us page and send us your query, so that we can help you as quickly as possible.

We take great care in choosing and producing our goods, but, as tastes are known to be different, it may happen that you are dissatisfied with one of our products. In addition, our range consists largely of natural products, therefore defects can occur in individual cases despite our strict quality management. Please send us the details of your order and a photo as proof using our complaint form:

If your package is damaged, i.e. the packaging is open or torn, please go to contact us page and send us your query; we will help you as quickly as possible.

If you want to cancel an order, please go to contact us page and send us your query.

If you have any questions about a return, please make a request using our contact us page

Of course. You can do this during the ordering process, under "Add different shipping address".

WholeFoodsBox currently delivers throughout UK. The delivery time and costs vary depending on size and value of the order. We offer DPD Service and Royal Mail 48hr tracked service for a delivery across UK and we offer Free Shipping all orders over £50 across UK.

Royal Mails 48hr delivers within 48hrs of dispatching time. Once we despatch your order you will receive a tracking code from us.

All the orders are being processed 2 working days and dispatching will be made accordingly.

Your privacy is extremely important to us. All precautions are taken to protect your personal information on our website. We utilize a 256-bit SSL certificate and we promise to not share any of our customer information with third parties.